Just test the ability of MMS. If messages can be downloaded, a third-party app is a culprit. Usually, some cleaner apps or antivirus programs interfere with the normal working of your phone.
The best way is to uninstall them. If all of these methods fail to work, the only solution is to perform a factory reset. This can delete all your files, apps, and data. Before you do, you should create a backup for your device.
How can you fix MMS messages not downloading if you encounter this issue on your Android phone? Follow these solutions above and you can easily get rid of it. If you have any other methods, let us know in the following part. Read More.
Tip: If you forget to back up files, how can you get lost files back? Scroll down for the next news Scroll down. A last resort option for fixing MMS problems on the Android phone is a hard reset.
The hard reset removes the data on the phone and resets its settings. Back up your phone's files before doing a hard reset. When the Android restarts, you will need to go through the phone setup process again. Maya Walker began writing professionally in Her articles have appeared on a variety of websites, covering technology, personal finance, music and health topics. Austin University in Texas. As mentioned that the issue is still persisting, It might be due to some incorrect settings that the automatically download MMS setting is not showing.
So firstly please turn on the data and then please follow the below steps to troubleshoot. Now, give the APN name as Test and save it. If you get any prompt stating that you do not have enough information, just click Ok. Now, In the access point screen, select Test and wait for it to go active and your original APN will say inactive. If the issue still persists, you can again reselect the Original APN and check if you receive any settings from the service Provider.
The hard reset will bring your phone back to factory settings, the same state as when the device was first turned on. All apps, messages, media, personal settings, etc. If backup is turned on under Settings, you can restore your apps and settings after performing a hard reset as long as you initialize the phone with the same Microsoft Account.
Please perform a hard reset by following the below link:. Tap Update Profile. Tap OK. If your Samsung Galaxy J3 still can't connect to data, troubleshoot data connectivity. Do you see an error message that says the media file is too large?
Perform a soft reset. Turn your phone off. Remove the battery. After 10 seconds, reinsert the battery. Turn your phone back on.
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