Based on the needs of the company, Archiving can be set to capture email coming into the server, leaving the server or both. This can even be set up separately for each domain, if domain-level archiving rules are set up. This gives system administrators and business owners a great deal of flexibility. A key component of any archiving solution is the ability to search the archives. In cases where individual archiving rules are set up by domain, each domain can have its archive stored in its own location.
If a domain is set up with its own archiving rules, any domain administrator for that domain has access to the archive and can search it. This relieves some of the day-to-day administrative duties for the system administrator, freeing them up to take care of server-wide issues while company, or domain, level duties are handled by the domain administrator.
Easily Restore or Download Archived Messages. Once a search is completed, and the messages found, they can either be downloaded or copied to a mailbox. It is also important to know that archives are not deleted by SmarterMail and, as a result, they can get very large. Be sure to check your archive folders regularly to see if they should be backed up and removed from the hard drive. When performing a message archive search, the following search strings will be available: filter for all domains or a specific one, date range, the sender's address, the recipient's address or the subject.
SmarterMail's archiving feature saves any inbound message, outbound message, or both, depending on the Rules that are set up for the domains. That means any spam message, junk message, messages that are eventually deleted, etc. That means the ability to find messages, and then perform some action on those messages once found, is extremely important. This is especially true in environments that have compliance guidelines that need to be followed. When message archiving is set up for a specific domain, that domain's administrator can find a Message Archive Search within the domain's Settings.
System Admininstrators can search across any and all domains, regardless of the Rules that are set up. Regardless of whether a Domain Adminstrator or System Administrator is performing a search, the following is available for search criteria:. After a search is performed, and results are found, there are a few actions that can be taken on one or more of the search results:.
When adding or editing a message archive rule, the following settings will be available: Domain - The domain on the SmarterMail server to be archived. Archive Path - The directory on the hard drive in which archived messages are saved. Rule - Set the direction of the messages you want added to the Archive.
Archive Search When performing a message archive search, the following search strings will be available: filter for all domains or a specific one, date range, the sender's address, the recipient's address or the subject.
Regardless of whether a Domain Adminstrator or System Administrator is performing a search, the following is available for search criteria: Archive - Whether the search will encompass all domains or an individual domain. Start and End - The start and end dates for the search.
From - The email address the message is sent from. To - The email address the message is sent to. Subject - A word or phrase that would be in the subject line. If a person wants to find all messages From or To a particular address, this can stay blank. After a search is performed, and results are found, there are a few actions that can be taken on one or more of the search results: Download - This will download a copy of all messages selected as a. Zip file. The messages are saved in their original.
Copy to Mailbox - In certain instances, it may be necessary to move messages to a separate mailbox. For example, in a situation where an outside organization, like an auditing company, requires access to certain messages. In these cases, a separate account can be set up for the organization, and any messages found via Archive Search can be moved to that new account for later review.
Messages can even be moved to a specific folder, or specific folders, within that new account so they're contained and easily organized. What Is SmarterMail? SmarterMail Edition Explanation. How SmarterMail Works. Browser Requirements. System Requirements. Installation and Upgrade. Licensing and Activation. Configuring Failover. Antispam and Antivirus Integration.
Control Panels. Automation with Web Services. Individual and Micro-Business. Small to Medium Businesses. This includes bug fixes, patches, updates and new features. Can I install any version?
If you're using the free edition, yes! If you have a licensed installation, and active Maintenance and Support, you can install any current or legacy version, so you can re-install your existing version or upgrade to the most current Build.
If you do not have active Maintenance and Support, you DO have the ability to install any version up to when the Maintenance and Support expired for that license.
However, you cannot go beyond that version without first renewing or reinstating Maintenance and Support. Can I use a new license on an older installation? Our licenses are backwards compatible, meaning a newer license can be used on any older version of the software as long as Maintenance and Support is active for the license.
Where can I check the status of my Maintenance and Support? Check out the status of your license's Maintenance and Support by viewing your Licenses! This is a manual process. To archive email manually in SmarterMail, follow the steps provided below:. Select the Actions menu dropdown and then click on New Folder. Moving messages between folders in SmarterMail is easy. You can either drag and drop messages from one folder to another or move them using the Actions menu. Click the Actions menu in the content pane toolbar.
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